Reputation Marketing
Facts
- 70% of consumers trust reviews posted online in making purchasing decisions / Neilsen study
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First thing consumers see researching your company online in Google is your rating (good or bad)
Problem
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Do you know what your customers are saying about your company online every week?
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Do you know how your online reputation stacks up against your direct local competitors?
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How many new potential customers are rejecting your business due to reading bad or no reviews?
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Are you proactively managing your online reputation by design or just reacting to random reviews?
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If your business has a top 5-Star rating, are you broadcasting your great rep everywhere online?
- Is all your staff fully educated & trained about the vital importance of a strong reputation?
Solution
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Building a 5 Star reputation & Leveraging that reputation best way to dominate your local market
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Monitor your online reviews on a regular basis to know what your new prospects are finding
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Establish a reliable system for collecting positive reviews & broadcasting them all over internet
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Setup a 5-star reputation focused culture in your business through employee training and testing
Benefits
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Finally be in full control of and proactive about your online reputation instead of just reactive
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Setup branded central review portal to channel reviews through to control the flow of reviews
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Promote your positive reviews online to give new customers a reason to do business with you
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Get immediate email notification of any negative reviews to engage & satisfy unhappy customers
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Get weekly/monthly online review reports scraped from web to always monitor your latest ratings
Bottom Line
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If you don’t have a plan and system in place to build a 5-Star reputation, it won’t happen on its own!
- Let us help you develop, manage, and market a 5-Star online reputation that generates new pre-sold leads and loyal customers
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Treat every customer like they are a direct influencer of your online reputation & the owner’s mother
